Business Editors/High-Tech Writers
CRM 2003
Enterprise Content Management 2003
LONDON--(BUSINESS WIRE)--Oct. 7, 2003
The Customer Relationship Management (CRM) Conference & Exhibition and the Enterprise Content Management (ECM) events take place October 7 - 9, at the Olympia in London, United Kingdom. For in-depth information about the events, visit http://www.crmevent.co.uk/ and http://www.ecmshow.co.uk/.
Below are profiles from CRM and ECM exhibitors. News releases and advisories are available at http://www.tradeshownews.com, Business Wire's global trade show and conference news resource. Business Wire is the official news wire service for the CRM and ECM events.
Show: (CRM Fall 2003) Company: Ascent Technology Ltd Booth/Stand: K30 Public Relations Contact: Carl N. Adams Investor Relations Contact: Roger Coles Phone: 01455 234011 E-mail: enquiry@ascenttechnology.co.uk Web: www.ascenttechnology.co.uk Link To Your Press Area URL: www.ascenttechnology.co.uk/wn_default.htm Ascent Technology has been providing information technology to businesses since 1982. The company focuses upon development and distribution of its own software and the provision of complete IT solutions to end user customers. As an established software author, the company develops and markets its own-brand Ascent applications for Customer Relationship Management, Contact Centres, E-marketing, Internet & Intranet Portals and Workflow. The company also provides solutions to end-user customers making use of major third party applications such as Sage Line 500 and mySAP All-in-One ERP software. Show: (CRM Fall 2003) Company: Data Technology plc Booth/Stand: K06 Phone: 01895 829300 E-mail: general.information@datatechnology.co.uk Web: www.datatechnology.co.uk Link To Your Press Area URL: http://www.datatechnology.co.uk/news/over.htm Data Technology provides systems integration and IT consultancy to organisations across all types of industries and markets. Collaborating with Talisma for CRM solutions, we can identify a company's CRM requirements, help build strategy, implement and integrate solutions, provide training, supply skilled consultants, and manage applications through an outsourcing service. Talisma is a powerful Customer Service tool that includes the core components expected from a leading CRM application but also focuses on improving customer service through self-service and the web. We also specialise in: -- EDI -- Business Intelligence -- JDE Application Management -- ERP -- Supply Chain Management Show: (Enterprise Content Management 2003) Company: Ektron, Inc. Booth/Stand: E509 Public Relations Contact: Beth Strohbusch Investor Relations Contact: Beth Strohbusch Phone: (603) 594-0249 ext. 107 or, in Germany, 49 7633 9234 910 E-mail: bstrohbusch@ektron.com Web: www.ektron.com Link To Your Press Area URL: http://www.ektron.com/news.cfm?doc_id=171 Ektron, Inc. is a visionary leader in content management. Ektron's software helps organizations with strategic use and reuse of data, to support existing business processes or to create new processes. More than 9,000 organizations worldwide rely on Ektron's browser-based solutions for XML strategies, Web content management, small business Web publishing, and more. Founded in 1998, Ektron offers a range of flexible, scalable HTML and XML content management systems (including Ektron CMS300) as well as the market-leading editing tools eWebEditPro and eWebEditPro+XML. Ektron is based in Amherst, New Hampshire and has offices in Europe. Show: (Enterprise Content Management 2003) Company: Goss Interactive Booth/Stand: e710 Public Relations Contact: Annika Ginman Trout Investor Relations Contact: Richard George Phone: 01752 517350 E-mail: marketing@GossInteractive.com Web: www.GossInteractive.com Goss Interactive develops and delivers content management applications and business solutions that allow efficient processing of digital information resources across multiple channels. Our experienced team offers a range of web-based solutions and the nature of our business means that our services are constantly evolving to meet the demands of our vast client base. CONTROLSITE is our core product, and is a mature and feature rich enterprise content management system that has been developed by our internal team. Please come and visit us on Stand e710 and we can introduce you to the many levels of solutions that we offer. Show: (CRM Fall 2003) Company: Identify Software Booth/Stand: H-12 Public Relations Contact: Renee Himelhoch Chemel Investor Relations Contact: Renee Himelhoch Chemel Phone: +44 (0) 1635 842351 E-mail: rchemel@identify.com Web: www.identify.com Link To Your Press Area URL: www.identify.com/news/press-releases.html Identify Software is the leader in application support chain optimization, enabling enterprises and software vendors to reduce support costs and improve customer service by dramatically accelerating problem resolution. Identify's patented Black Box software captures full problem data and provides the means for root cause identification by any tier in the support chain. Fully integrated with existing processes, the Black Box turns application support from a cost item to a competitive advantage. Established in 1996 Identify Software is headquartered in Israel and Raleigh North Carolina, with offices throughout the US, Europe and in Japan. Show: (CRM Fall 2003) Company: Kommunicate Limited Booth/Stand: 4 Public Relations Contact: Susan Woollard Investor Relations Contact: Lyn Fairall Phone: 01962 835004 E-mail: lfairall@kommunicate.co.uk Web: www.kommunicate.co.uk Link To Your Press Area URL: www.kommunicate.co.uk/press Kommunicate has an eighteen-year track record as a "value-added supplier" of business-essential applications designed to speed-up business processes and deliver a fast and quantifiable return on investment. Visit the Kommunicate stand to see how our products can "Turbo Charge Your Business Processes." See the presentation by Product Manager, Matt Lambert at 1:15 pm on Tuesday 7th October entitled "How you can turn your CRM into a communications hub by adding remote access to data with Captaris CallXpress, fax directly from any CRM software using Captaris RightFax and Image enable your CRM with OnBase." Show: CRM Fall 2003 Company: Nomis Limited Booth/Stand: M25 Public Relations Contact: Sooty Petri Investor Relations Contact: George Petri Phone: 01276 683449 E-mail: sales@nomislimited.com Web: www.nomislimited.com Press Area URL: www.nomislimited.com Nomis is a CRM solutions supplier helping organisations develop and refine their sales and marketing strategies and implementing IT solutions to support them. Nomis provides consultancy, training, installation and support for the IT solutions. Nomis has developed its own sales management solution, SalesVision, and is launching the latest version of it at CRM 2003. Nomis is a business partner for one of the leading customer relationship management systems, Maximizer Enterprise. The IT solutions are further enhanced by the web services offered to our customers such as website design, optimisation, and maintenance as well as the development of eMarketing campaigns. Show: CRM Fall 2003 Company: Remedy Booth/Stand: J20 Public Relations Contact: Caroline Dennington Phone: +44 (0)1784 478 326 E-mail: caroline.dennington@remedy.com Web: www.remedy.com Link to your press area URL: http://www.remedy.com/corporate/pressroom/ Remedy is the leading provider of Service Management software solutions that enable organisations to reduce costs, improve quality of service, and maximise overall operational effectiveness. Established in 1990, Remedy today has more than 7,000 customers deployed in over 12,000 sites worldwide, with 75 percent of the Fortune 100 and 60 percent of the Global 500. Remedy delivers best practice functionality through packaged applications built on a highly adaptable development platform. Remedy's packaged applications -- IT Service Management and Customer Service and Support -- incorporate best practice functionality, allowing organisations to deliver superior services levels to internal employees and external customers. Show: (Enterprise Content Management 2003) Company: STRATEGY PARTNERS Booth/Stand: E45 Public Relations Contact: John Symon Investor Relations Contact: Rory Staunton Phone: 01753 592 787 E-mail: john.symon@strategy-partners.com Web: www.strategy-partners.com Link To Your Press Area URL: http://www.strategy-partners.com/ Strategy Partners is an innovative, independent advice company which researches and consults on specific IT applications. We provide business-driven, pragmatic and actionable advice to help organisations acquire and effectively exploit systems operationally. Strategy Partners currently offers market research, reports and advice services in the following key technology areas: -- Document and Content Capture and Imaging -- Electronic Document & Content Management -- Workflow and Business Process Management -- Enterprise Resource Planning -- Document Output -- (generation and delivery) -- Knowledge Management -- Document Outsourcing and Services For IT vendors, systems integrators and service companies we provide crucial go-to-market strategies, real-world market quantification and segmentation and in-depth analysis and intelligence to exploit their markets in Europe. Offices in: UK, France, Germany, Switzerland and the USA. Contact Details: Strategy Partners Chappell House The Green Datchet Berkshire SL3 9EH Tel: +44 (0) 1753 592 787 Fax: +44 (0) 1753 592 789 URL: www.strategy-partners.com Contact: Venita Pretorius e-mail: venita.pretorius@strategy-partners.com

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